Privacy Policy
At Baldwin Care Collective, we take your privacy seriously. Whether we’re in your home or handling your information, we treat everything with care and respect—just as we would want for our own families.
1. Trust and Confidentiality:
We understand the privilege of being invited into people’s homes. All personal details, conversations, and observations are kept confidential. What we see or hear stays with us. No exceptions.
2. Security of Information:
We only collect the information we genuinely need to provide safe, quality support. Everything is stored securely, and we never share personal details unless we’re legally required or you’ve given us clear permission.
3. Access to Homes:
Our staff follow clear guidelines when entering people’s homes. We show up on time, stay professional, and treat every space with respect.
4. Your Rights:
You’re always welcome to ask what information we hold, update your details, or request a copy. If something doesn’t feel right, we’ll listen and work with you to fix it.